Contact us

If you need help or advice, we are here for you. We have collected a lot of information in our FAQ, but if you can’t find what you are looking for there, you are welcome to contact us. You can get charging help in our public charging network around the clock, all week. Our own customer support is open for help with other matters weekdays from 8.00 and 16.30.

Call for help with charging

Kontakta Mer
Ladda bilen med Mer Sverige

Contact Mer

  • Mer Sweden
    Orgnr. 559000-7075
    Berga allé 1
    254 52 Helsingborg
  • Switchboard
    Phone: 070 00 33 900
    Opening hours: monday – friday 8:00 -16.30, closed for lunch 12-13
  • Customer support
    Phone: 077 44 33 900
    E-mail: [email protected]
    Opening hours: monday – friday 8:00 -16.30, closed for lunch 12-13
  • Help with public charging 24/7
    Phone: 077 44 33 900
    Opening hours: 24/7
  • If your charging box at home stops working
    Click here to submit a report.
    Your report will be handled by our colleges during weekdays 8:00-16:30.
    Remember do not break the manufacturer’s seal in the charging box, the warranty will no longer apply if it is broken.
  • Register a charging card
    If you have bought a cash card (kontantkort) from one of our resellers, you can register it här.