How do I update my billing information?
Mer’s app
If you move houses, or discover that something is wrong with your invoice, you are welcome to contact our customer support and we will help you change your billing information.
If you have received an email about a failed payment via the app, this means that we were unable to make a withdrawal from the payment card you registered on your account in the app.
You need to remove the card from the app and register a new one.
Contact our Customer Support at [email protected] or by phone 0774433900 when the change is made so we can ensure that the payment goes through.
Didn’t find what you were looking for? Contact Customer Support and we will help you with the questions you have!